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Respective Responsibilities

A Good Experience:

A visit from the Farrier should be a good experience for everyone, that is:
  • The horse
  • The owner
  • The Farrier

    To create a good experience, preparation is key. I suggest there are two factors in giving you the best results of shoeing for top quality workmanship. The first is my vast scope as a fully qualified Professional Farrier. The second is the importance for you to recognize your ownership responsibilities to provide the best possible work environment to carry out my job. Understanding the role of both Owner and Farrier creates a good experience and great quality workmanship. I need a “near clinic” situation to properly evaluate your horse and perform my work. This is not about my personal comfort.

    Ideal Working Conditions:

    A well-lit, heated barn on cement in a safe area (out of the way of stable operations) is required. Working in conditions of cold, mud, ice, rain and snow gives me little opportunity to evaluate the horse and to work proficiently. I need to be able to comfortably feel with bare hands (not gloved) and see the cutting edges of my tools as I proceed. As Albertans we live in a challenging environment when it comes to climate and conditions. I recognize that not everyone has a heated barn at his or her disposal. As an alternative, arrangements need to be made to have you haul-in to an indoor facility. If this also is not viable, I will still continue to do the work as needed, but please recognize that trimming and shoeing horses in adverse conditions does not allow me to provide the best quality of service that I offer. Remember this is about you getting the best results you are expecting from my service.

    1) I will need an area to see your horse in motion to evaluate his conformation.
    2) I need someone to hold the horse or you are to have it trained to stand quietly in crossties. Tied to the stall front, fence or trailer will not suffice.
    3) Horse blankets must be removed.
    4) I do not refit the work of other Farriers.
    5) I work with every horse patiently. I do not employ brutality. I do however draw the line at a horse trying to kick or bite me. It is your responsibility to teach your horse to stand patiently.
    6) If I deem the situation unsuitable to do the work for you a minimum call fee will be applied and work will be rescheduled.

    My Guarantee:

  • I guarantee my work when ideal conditions have been met.
  • If I accept an inadequate working environment (which determines the quality of my workmanship) I cannot guarantee the work.

    Scheduling:

    1) As a long-established Farrier, horseman and businessman I recognize the value of time. Indeed, as my other clients and testimonials will establish, I’m known for being extremely punctual. If I cannot make it on time, I will call you ahead. Please return this courtesy and be on time with your horses caught.
    2) Average trimming schedule is between 4-8 weeks. If I deem it necessary upon examining the horse that it is too soon to trim I will reschedule the work. A minimum call fee will apply.

    Fees:

    1) A price sheet will be available.
    2) I will reset a new cast or lost shoe at my cost, no matter the reason if “Respective Responsibilities” have been provided.
    3) COD only
    4) Minimum charge/call fee